All Systems Operational

About This Site

Welcome to the VMware Horizon Cloud Status Page

GERMANY - Frankfurt ? Operational
JAPAN - Tokyo ? Operational
UK - Chessington ? Operational
UK - Farnborough ? Operational
USA - Northern California ? Operational
USA - Texas ? Operational
USA - Virginia ? Operational
Horizon Cloud Control Plane - APAC Operational
Horizon Cloud Control Plane - Europe Operational
Horizon Cloud Control Plane - USA Operational
Azure Operational
Azure VMware Customers ? Operational
Horizon Cloud Universal Broker - USA Operational
Horizon Cloud Services Operational
Cloud Monitoring Service (CMS) Operational
Horizon Cloud Universal Broker - APAC Operational
Horizon Cloud Universal Broker - Europe Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Nov 27, 2020

No incidents reported today.

Nov 26, 2020

No incidents reported.

Nov 25, 2020

No incidents reported.

Nov 24, 2020
Completed - The scheduled maintenance has been completed.
Nov 24, 11:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 24, 07:46 UTC
Scheduled - We are undergoing regularly scheduled maintenance on the Horizon Cloud Control Plane.

Horizon Cloud Maintenance Window:
• Start: Tuesday, November 24, 2020 at 07:45 UTC
• End: Tuesday, November 24, 2020 at 11:45 UTC

Impacted:
• There will be no impact to end users and their ability to connect to their desktops
• During this maintenance there will be a brief 1min downtime on the administration console in which administrative functions will be temporarily unavailable or may appear offline.

Impact Duration:
• During the maintenance work window, there will be 01-minute impact expected.

We apologize for any inconvenience caused.

Additional Information and Support:
• If you are experiencing any issues after this maintenance window, please open a Support Request by calling 1-877-4VMWARE, or by filing a request from MyVMware at http://my.vmware.com.

Thank You,
VMware Horizon Communications Team
Nov 24, 07:39 UTC
Nov 23, 2020

No incidents reported.

Nov 22, 2020

No incidents reported.

Nov 21, 2020
Completed - Dear Valued Customer,

As per the update from DevOps team, the maintenance has been Aborted and will keep you posted with new schedule.

Apologies for the inconvenience caused.

Thank You,
VMware Horizon Communications Team
Nov 21, 18:19 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 21, 18:00 UTC
Scheduled - Maintenance Details:
Horizon Cloud Service is performing management device upgrade on Data Centre location you are located in during this maintenance window.

Horizon Cloud Maintenance Window:
• Start: Saturday, November 21, 2020 at 18:00 UTC
• End: Saturday, November 21, 2020 at 21:00 UTC
• Data Centre: JAPAN - Tokyo

Impact Duration:
During the maintenance work window, there will be 30 minutes of customer impact expected.

Impacted
• For Admins:
Intermittently customer admin will not be able to perform Provisioning & power operations of VDI's from the admin portal for the amount of 30 mins in the total schedule window
• For Users:
Intermittently new users connections will be impacted for 15 mins of the total time window

Not Impacted:
All the portal availability, connected/existing user sessions will be working fine as expected.

Additional Information and Support:
• VMware will provide additional updates to this page (http://status.horizon.vmware.com) until this has been resolved.
• If you are experiencing any issues after this maintenance window, please open a Support Request by calling 1-877-4VMWARE, or by filing a request from MyVMware at http://my.vmware.com .

Thank you,
Horizon Cloud Team
Nov 16, 03:50 UTC
Nov 20, 2020

No incidents reported.

Nov 19, 2020

No incidents reported.

Nov 18, 2020
Completed - The scheduled maintenance has been completed.
Nov 18, 08:02 UTC
Update - The maintenance is extended for an hour and it will be completed at 08:45 UTC. We will keep you posted once maintenance is completed successfully.
Nov 18, 07:10 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 18, 03:46 UTC
Scheduled - We are undergoing regularly scheduled maintenance on the Horizon Cloud Control Plane.

Horizon Cloud Maintenance Window:
• Start: Wednesday, November 18, 2020 at 03:45 UTC
• End: Wednesday, November 18, 2020 at 07:45 UTC

Impacted:
• There will be no impact to end users and their ability to connect to their desktops
• During this maintenance there will be a brief 1min downtime on the administration console in which administrative functions will be temporarily unavailable or may appear offline.

Impact Duration:
• During the maintenance work window, there will be 01-minute impact expected.

We apologize for any inconvenience caused.

Additional Information and Support:
• If you are experiencing any issues after this maintenance window, please open a Support Request by calling 1-877-4VMWARE, or by filing a request from MyVMware at http://my.vmware.com.

Thank You,
VMware Horizon Communications Team
Nov 18, 03:37 UTC
Nov 17, 2020

No incidents reported.

Nov 16, 2020
Completed - The scheduled maintenance has been completed.
Nov 16, 01:45 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 16, 00:00 UTC
Scheduled - Please be advised that Horizon Cloud will be performing maintenance.

Maintenance Details: Horizon Cloud Service is performing management device upgrade on Data Centre location you are located in during this maintenance window.

Start: Monday, November 16, 2020 at 00:00 UTC
End: Monday, November 16, 2020 at 03:00 UTC
Data Centre: GERMANY - Frankfurt

Impact Duration:
During the maintenance work window, there will be 30 minutes of customer impact expected.

Impacted:
For Admins:
Intermittently customer admin will not be able to perform Provisioning & power operations of VDI's from the admin portal for the amount of 30 mins in the total schedule window

For Users :
Intermittently new users connections will be impacted for 15 mins of the total time window

Not Impacted:
All the portal availability, connected/existing user sessions will be working fine as expected.

Additional Information and Support:
If you are experiencing any issues after this maintenance window, please open a Support Request by calling 1-877-4VMWARE, or by filing a request from MyVMware at http://my.vmware.com.

Thank You,
VMware Horizon Communications Team
Nov 11, 13:29 UTC
Nov 15, 2020

No incidents reported.

Nov 14, 2020

No incidents reported.

Nov 13, 2020

No incidents reported.